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QUESTIONS AND ANSWERS

Common Inquiries

How often should I groom my dog?

The frequency of grooming depends on several factors, including your dog's breed, coat type, and individual needs. Generally, dogs with longer hair or thicker coats may require more frequent grooming, such as every 4-6 weeks. Shorter-haired breeds may need grooming every 8-12 weeks. Our experienced groomers can assess your pup's specific requirements and recommend a grooming schedule that suits them best.

What grooming products do you use?

At University Grooming, we are committed to providing the highest quality care for your furry companion. We use professional-grade grooming products that are safe, gentle, and designed specifically for dogs. Our product selection includes shampoos, conditioners, and grooming tools that are chosen to suit various coat types and cater to specific needs, such as sensitive skin or coat conditioning.

Do you offer any add-on services?

Yes, we offer a range of add-on services to enhance your pup's grooming experience. These services include nail trimming, ear cleaning, teeth brushing, anal gland expression, and paw pad moisturizing. Additionally, we offer specialized services like dematting, deshedding, and nail painting to address specific grooming needs and preferences. Our knowledgeable staff can provide guidance on which add-on services may be beneficial for your pup.

How long does a typical grooming session take?

The duration of a grooming session depends on various factors, such as your dog's size, breed, coat condition, and the specific services requested. On average, grooming sessions can range from 1 to 3 hours. However, please note that the actual time may vary, and our priority is to ensure a thorough and comfortable grooming experience for your pup, rather than rushing through the process.

Are you experienced with handling anxious or fearful dogs?

Absolutely! Our groomers have experience working with dogs of all temperaments, including those who may feel anxious or fearful during grooming sessions. We approach each dog with patience, care, and positive reinforcement techniques to create a calm and stress-free environment. We strive to build trust and ensure that every grooming experience is as pleasant as possible for your furry friend.

Do I need to make an appointment?

Yes, we recommend making an appointment to ensure that we can accommodate your grooming needs and provide personalized attention to your pup. Appointments help us manage our schedule effectively and minimize waiting times. You can contact our friendly staff to schedule an appointment that works best for you and your pup.

What safety measures do you have in place for my dog?

Your pup's safety is our top priority. We maintain a clean and sanitized grooming environment, regularly disinfecting our equipment and grooming areas. Our groomers are trained in safe handling techniques and are experienced in working with dogs of various sizes and temperaments. We also carefully monitor each dog throughout the grooming process to ensure their well-being and comfort.

What forms of payment do you accept?

We accept various forms of payment, including cash, credit cards, and sometimes digital payment options like mobile payment apps. Our staff will provide you with detailed payment information and options when you visit our grooming salon.

If you have any other questions or specific concerns regarding your pup's grooming needs, feel free to reach out to our knowledgeable staff. We're here to ensure that your furry companion receives top-quality grooming services with a touch of varsity football-themed flair!

See Our Services

Ready to pamper your pup?

Check out our full list of services here!

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